Welcome to TimeRevolution!

My Cart

You have no items in your shopping cart.

Retail Jewellers

As one of Canada’s oldest watch servicing companies, we thoroughly understand the needs of retail jewelers when it comes to having their customers’ watches repaired. We are well-equipped to serve you, whether you are a large volume retailer with numerous branches, or an independently-owned jewelry store.

Our watch technicians are highly trained with years of experience. We ensure continuous training for all our technicians to keep them updated in the trade. Our training extends to the employees of our retail jeweler-clients.  We provide training on the following: basic watch knowledge, how to accept and add repair services. This has proven to be mutually beneficial to both TimeRevolution.com retail jewelers.

Are any of these of concern to you as you serve your customers?

  • Inconsistent quality of repairs
  • Promised delivery dates not being met by your service centre
  • Repair service is a loss leader
  • No real-time knowledge of the status of repairs
  • High prices for parts
  • Lack of written estimates for repairs and maintenance work
  • Unique warranty service requirements that your service centre cannot address
  • Out-of-date or inadequate technology of your service centre to handle high-end watches
  • Inability of your service centre to expand given higher volumes
  • Ongoing business risks of “single-person” centres
  • Lack of access to your service centre and getting a “real person” promptly
  • Too much paperwork in connection with high volume of repairs
  • High personnel turnover at the store level
  • Lack of time or inadequate training of front-line staff in accepting watches for servicing

If any of these are true, you should be speaking to us! Click Advantage to see how we can help. Please contact us to discuss any special requirements you may have.